Information collected by us
We may collect the following information about you, your Recipient, or your Beneficiary, which may include non-public Personal Information:
Information that you provide us in the course of using the Service, such as your name, mailing address, email address, and telephone number(s). We may also collect certain sensitive information from you including your bank account number, Bank Name, IFSC Code, date of birth and other id proofs.
Information that you provide us in the course of your participation in DP System.
Information about your usage of the Service, including your Transaction history, how you use the Service to send or receive Transactions, and to or for whom you send Transactions.
Information that we indirectly obtain from you, such as information about the device, hardware and software you use when accessing the Service, your IP address, the pages you access on our websites, and other websites that you visit prior to accessing the Service. We may combine this automatically collected log information with other information we collect about you.
We do this for fraud prevention, to improve our Service, and to improve our marketing, analytics, or website functionality; Recordings of your communications with our Customer Service department, including telephone calls and electronic communications; and type of device you use, operating system version, and the device identifier.
We do not ask you for, access or track any location-based information from your mobile device at any time while downloading or using our mobile applications or Service.
We may occasionally send you push notifications through our mobile applications to send you marketing messages and other Service or Transaction-related notifications that may be of importance to you. You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings or through the mobile application settings.
As its true for most of the websites, we gather certain information automatically and store it in log files. This information may include your internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or click stream data. From time to time, we may combine this automatically collected data to other information we collect about you for reasons such as analysis, security, content generation or marketing.
We may use mobile analytics software to allow us to better understand the functionality of our mobile software on your mobile device. This software may record information such as how often you use the mobile applications, the events that occur within the mobile applications, aggregated usage, performance data, and from where the mobile application was downloaded. We may link the information we store within the analytics software to any Personal Information you submit within the mobile applications.